Welcome to Reimbursir (Powered by eSeller World). These Terms of Service (“Terms”) govern your use of our services provided through www.reimbursir.com (“we,” “our,” “us”). By using our services, you agree to these Terms. Please read them carefully.

  1. Acceptance of Terms

By accessing or using our services, you agree to comply with and be bound by these Terms, including any future modifications. If you do not agree, you may not use our services.

  1. Eligibility

To use Reimbursir, you must:

  • Be at least 18 years old.
  • Have a valid Amazon Seller account eligible for reimbursements.
  • Provide accurate and complete information during registration.
  1. Scope of Services

Reimbursir provides a software service that helps Amazon sellers recover funds for lost or damaged inventory within Amazon fulfillment centers. We track, analyze, and submit claims to Amazon on behalf of our users.

  • We manage the submission and tracking of reimbursement claims based on data retrieved from your Amazon Seller account.
  • Results are based on Amazon’s investigation and reimbursement policies.
  1. Fees and Payment
  • We charge a 15% commission on successfully recovered reimbursements from Amazon.
  • Fees are deducted from recovered amounts before remittance to your account.
  • Invoices or payment records will be provided for all completed reimbursements.
  • Payment methods and cycles will be determined based on your account preferences and recovery results.
  1. User Obligations

As a user of our services, you agree to:

  • Provide accurate Amazon account information to enable us to retrieve necessary data for claim submission.
  • Not engage in fraudulent, deceptive, or illegal activities when using our services.
  • Maintain the security of your account credentials.
  1. Termination and Suspension of Services

We may suspend or terminate your access to our services under the following circumstances:

  • Non-compliance with these Terms.
  • Any fraudulent or unlawful activities.
  • Non-payment of fees owed to Reimbursir.

You may terminate your account at any time by contacting us. Upon termination, any pending reimbursement claims will still be processed, and applicable fees will be collected from successfully recovered funds.

  1. Data Privacy

We take privacy seriously. Your use of our services is subject to our Privacy Policy, which governs how we collect, use, and protect your data.

  1. Intellectual Property

All content, software, and services offered by Reimbursir are the property of Reimbursir and are protected by intellectual property laws. You are granted a limited license to use our services only for their intended purposes.

You may not:

  • Reproduce, distribute, modify, or reverse-engineer any part of our software or services without explicit permission.
  1. Limitation of Liability

Reimbursir provides services on an “as-is” and “as-available” basis. While we make every effort to ensure the accuracy and reliability of our services, we do not guarantee successful reimbursement claims or the timing of such claims. We are not responsible for:

  • Any indirect, incidental, or consequential damages resulting from the use of our services.
  • Any reimbursement denial from Amazon.
  1. Modifications to Services and Terms

We reserve the right to modify or discontinue any part of our services at any time, with or without notice. We may also update these Terms periodically. Continued use of our services after any changes to the Terms signifies your acceptance of those changes.

  1. Governing Law

These Terms are governed by the laws of [Your Jurisdiction], and any disputes arising from or relating to these Terms or the use of our services will be resolved exclusively in the courts of [Your Jurisdiction].

  1. Contact Information

If you have any questions regarding these Terms, please contact us at:

  • Email: support@reimbursir.com
  • Mailing Address: 21725 N 20th Ave Suite 101-102 #1011 Phoenix AZ 85027-2640 United States